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![]() ![]() WD Article Answer ID 317759 Testing a drive for problems using Western Digital Dashboard.Īpple Support Article How to repair a Mac disk with Disk Utility. Microsoft Support Article Defragment your Windows 10 PC. Microsoft Support Article Run the System File Checker tool. The cloning process will fail if the original drive has errors or bad sectors. Check the original drive for errors and bad sectors using the appropriate Operating System tools before starting the backup process.Ensure to create a backup of the entire original disk before starting the Check Disk process.Use Operating System Tools To Check For Hard Drive Errors And Bad Sectors. Install the internal drive as a secondary drive, or your external in another system and run our diagnostic test of the drive.įor Internal hard drives, please refer to Answer ID 31759: Testing a drive for problems using Western Digital Dashboard.įor External hard drives, please refer to Answer ID 31759: Setting up and using WD Security and WD Drive Utilities. The hard drive may be faulty or has failed.Another process from the Operating System locked the backup.The USB drive (Direct Attached Storage (DAS)) used for backup is not available.The backup archive is corrupt, or moved. ![]() There are several possible causes, some are outlined below:
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